{"id":95,"date":"2026-11-12T10:29:25","date_gmt":"2026-11-12T09:29:25","guid":{"rendered":"https:\/\/www.benapuis.fr\/faq\/"},"modified":"2026-11-12T15:21:46","modified_gmt":"2026-11-12T14:21:46","slug":"faq","status":"publish","type":"page","link":"https:\/\/sealio-shop.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<p class=\"sl-lead wp-block-paragraph\">Everything you need to know about our mini bag sealers: how they work, which bags they can reseal, how to charge them, how to look after them, and how ordering works. If your question is not here, <a href=\"\/contact\/\">write to us<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Understanding your sealer<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What does a mini bag sealer actually do?<\/summary>\n<p class=\"wp-block-paragraph\">It closes an opened plastic bag with heat. When you run the warm part of the sealer along the top of the bag, the two plastic layers soften slightly and stick together, which creates a new seam. It is the same principle used to close many packets in the factory, in a pocket-sized, rechargeable tool you can keep in the kitchen.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Why use a sealer instead of a clip?<\/summary>\n<p class=\"wp-block-paragraph\">A clip pinches the bag; a sealer closes it along its whole width. The bag stays flat, takes less room in the cupboard and does not open if it falls over. Our sealers also include a cutter, so you can open the bag again neatly when you need it.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Which model should I choose?<\/summary>\n<p class=\"wp-block-paragraph\">The <a href=\"\/product\/compact-usb-mini-bag-sealer\/\">Compact USB Mini Bag Sealer<\/a> is the simplest and smallest option for everyday snack bags. The <a href=\"\/product\/magnetic-mini-bag-sealer\/\">Magnetic Mini Bag Sealer<\/a> lets you choose the sealing time, from 2 to 16 seconds, which helps with thicker bags, and shows the battery level on its display. The <a href=\"\/product\/cat-paw-mini-bag-sealer\/\">Cat Paw Mini Bag Sealer<\/a> has the same everyday functions in a playful cat paw shape.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What are the 6 levels on the Magnetic model?<\/summary>\n<p class=\"wp-block-paragraph\">Each level is a sealing time: P1 2 s, P2 4 s, P3 6 s, P4 8 s, P5 12 s and P6 16 s. The manufacturer suggests P1\u2013P2 for thin bags, P3\u2013P4 for regular bags and P5\u2013P6 for thicker ones. Start low and go up one level at a time if the seam does not hold.<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\">Bags and packaging<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Which bags can I seal?<\/summary>\n<p class=\"wp-block-paragraph\">Heat sealers work on plastic bags such as crisp, biscuit, cereal, snack and pet food bags (PP and PE, and PVC for the Compact USB model). Each product page lists what its model is made for.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Which bags are not suitable?<\/summary>\n<p class=\"wp-block-paragraph\">Cling film, cellophane, kraft paper bags and pure aluminium foil bags. These materials do not melt and bond the way plastic films do, so the seal will not hold, and paper can scorch.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How do I get a clean, strong seal?<\/summary>\n<ul class=\"wp-block-list\">\n<li>Make sure the top of the bag is clean and dry: crumbs, oil or moisture weaken the seam.<\/li>\n\n\n\n<li>Hold the bag flat, without folds, and press the air out gently before sealing.<\/li>\n\n\n\n<li>Seal about 1 to 2 cm below the opening, in one slow, steady movement.<\/li>\n\n\n\n<li>Let the seam cool for a few seconds before handling the bag.<\/li>\n\n\n\n<li>Not sure about a bag? Try a short test seal in a corner first.<\/li>\n<\/ul>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>The seal does not hold. What should I do?<\/summary>\n<p class=\"wp-block-paragraph\">Check that the bag is made of plastic and that its top is clean and dry. Move more slowly, or on the Magnetic model choose a higher level. If the battery is low, recharge the sealer: a weak battery means less heat.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I reopen a sealed bag?<\/summary>\n<p class=\"wp-block-paragraph\">Yes. Use the built-in cutter, or scissors, just below the seam. You can then seal the bag again a little lower.<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\">Charging and battery<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How do I charge it?<\/summary>\n<p class=\"wp-block-paragraph\">All our sealers are rechargeable by USB cable, from a USB charger, a power bank or a computer. Charge the device fully before first use. For the Magnetic model, the manufacturer recommends a full charge of about 3 hours.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I use it while it is charging?<\/summary>\n<p class=\"wp-block-paragraph\">No. Unplug the sealer before using it. This is one of the manufacturer\u2019s safety instructions.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How do I know the battery level?<\/summary>\n<p class=\"wp-block-paragraph\">The Magnetic model shows the battery level on its display. On the other models, a seal that takes longer than usual is a good sign it is time to recharge.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Is a charger included?<\/summary>\n<p class=\"wp-block-paragraph\">A USB cable is included; a wall plug is not. Any standard USB charger, power bank or computer port will do.<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\">Safety, care and storage<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Is it safe to use?<\/summary>\n<p class=\"wp-block-paragraph\">Used as intended, yes, with a few precautions: the sealing part gets hot and the cutter blade is sharp. Keep the device out of the reach of children, do not touch the heating part right after use and do not leave it switched on unattended.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How do I clean it?<\/summary>\n<p class=\"wp-block-paragraph\">Switch it off and let it cool, then wipe it with a dry or slightly damp cloth. Do not put it in water or in the dishwasher, and keep liquids away from the charging port.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Where can I store it?<\/summary>\n<p class=\"wp-block-paragraph\">Each sealer has a magnet, so it can stay on the fridge or on another flat metal surface, close to where you open your packets. Keep it away from heat sources and direct sunlight. If you do not use it for a long time, recharge it every few months.<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\">Orders, shipping and returns<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Do I need an account to order?<\/summary>\n<p class=\"wp-block-paragraph\">No. You can order as a guest. An account simply lets you find your orders and addresses more quickly next time.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Which payment methods do you accept?<\/summary>\n<p class=\"wp-block-paragraph\">[To be completed before launch with the payment methods available at checkout.]<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Where do you ship and how long does it take?<\/summary>\n<p class=\"wp-block-paragraph\">All the details are on our <a href=\"\/shipping-returns\/\">Shipping &amp; returns<\/a> page.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How do I return a product?<\/summary>\n<p class=\"wp-block-paragraph\">Return conditions are explained on our <a href=\"\/shipping-returns\/\">Shipping &amp; returns<\/a> page. If you have any doubt, <a href=\"\/contact\/\">contact us<\/a> before sending anything back.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>My product arrived damaged or does not work. What now?<\/summary>\n<p class=\"wp-block-paragraph\">Please <a href=\"\/contact\/\">contact us<\/a> with your order number and, if possible, a photo or short video of the problem. It helps us understand what happened and find the right solution quickly.<\/p>\n<\/details>\n","protected":false},"excerpt":{"rendered":"<p>Everything you need to know about our mini bag sealers: how they work, which bags they can reseal, how to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-95","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sealio-shop.com\/fr\/wp-json\/wp\/v2\/pages\/95","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sealio-shop.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sealio-shop.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sealio-shop.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sealio-shop.com\/fr\/wp-json\/wp\/v2\/comments?post=95"}],"version-history":[{"count":3,"href":"https:\/\/sealio-shop.com\/fr\/wp-json\/wp\/v2\/pages\/95\/revisions"}],"predecessor-version":[{"id":137,"href":"https:\/\/sealio-shop.com\/fr\/wp-json\/wp\/v2\/pages\/95\/revisions\/137"}],"wp:attachment":[{"href":"https:\/\/sealio-shop.com\/fr\/wp-json\/wp\/v2\/media?parent=95"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}